About

About us

Real support, from real people who answer.

Tathom Virtual Assistants gives busy business owners a dedicated virtual assistant, with clear monthly pricing and a founder you can actually reach.

Tajé Thomas Founder, Tathom Virtual Assistants

Meet the founder

Why I started Tathom Virtual Assistants

I'm Tajé, the founder of Tathom Virtual Assistants. I've worked in customer service, sales and technical support for a large US company, so I know first-hand how much time small tasks take, and how much a reliable pair of hands is worth.

I started Tathom Virtual Assistants to give business owners that support without the cost and hassle of hiring: one dedicated assistant, clear monthly pricing, and a real person to talk to. If something isn't right, tell me and I'll fix it.

What we stand for

Four promises to every client.

Honest pricing

Every price is on our website. No setup fees, no hidden extras.

A dedicated person

One assistant who learns your business, not a rotating pool.

No lock-in

Month to month. If we’re not right for you, you can leave with 30 days’ notice.

We answer

Questions and problems go straight to us, and we reply within 1 business day.

Your data, protected

How we keep your business safe.

Confidentiality in writing

Confidentiality is part of our Terms of Service, and the same duty applies to your assistant.

Only the access each task needs

You decide which accounts your assistant can use. Nothing more than the job requires.

Passwords stay protected

We recommend a password manager (like 1Password or Bitwarden) so logins are shared without being seen. You can revoke access instantly.

Secure payments

Payments are processed by PayPal. We never see or store your card number.

No passwords in forms

We will never ask you to send passwords by email or through our website forms.

Privacy wherever you are

We follow internationally recognised privacy principles: we collect only what your service needs, use it only for your work, and delete it when you ask.

Our 14-day satisfaction promise

If you're not happy in your first 14 days, we'll replace your assistant at no cost, or refund the unused part of your first month. Your choice. We’d rather earn your trust than keep a client who isn’t happy.

Company details

Trading name
Tathom Virtual Assistants
Legal entity
Tathom Group
Address
Kingston, Jamaica
Phone / WhatsApp
+1 (876) 778-0780

Get your hours back, starting this month.

Plans from US$499/month. Sign up online in about 3 minutes, or talk to us first. We’re happy to help you pick the right plan.

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